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F.A.Q Q. Is it safe to pay on ilikebags.com? A: Yes. All the Payments are done online through a 128 bit industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted. Q. How can I get free gift? A. Now buy 6 items get 1 free wallet, buy 10 items get 1 free handbag. To get a free gift, please send us E-mail to ilikebags@yeah.net, and write down the information below to us: 1. Your order number: 2. The gift you choose (code number): If you don’t notice us this, then we will send gift randomly. Q: How Do I Return Unwanted Items? A: If you are not completely satisfied with your purchase, you can return it within 14 days of purchase in its original unused condition and we will refund the product price. This will not include postage costs. For Return & Exchange, please send us E-mail to Ilikebags@yeah.net. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit. Q: Do I need to have an account to shop with you? A: No you do not. You may browse through the items and shop without any registration. Q: Do I need to pay Tax Charges? Are there any hidden fees for your price? A: NO, All the Prices include VAT at the current rate. We offer a door to door shipping service, so you just need to sign for the package when it arrived at your door, but don’t need to pay any other fees. Q. What Payment Methods does ilikebags.Com accept? A: ilikebas.com uses Credit Card shopping cart system to accept all the credit cards (Visa, Master Card) payments, if you want to pay by credit card, you can do it online directly. At the same time, Ilikebags.com accepts western union, money gram and you will get more discount by these payment way. If you have any difficulty in sending payment, please don’t hesitate to contact us Q: What shipping method does ilikebags.com offer? How can I track my order status? A: We usually ship the orders by Global EMS Air Express, you can track shipping status of your order by the below website: http://www.ems.com.cn/english-main.jsp (Applicable to customers all over the world) http://www.usps.com/ (Only applicable to Q: How long does it take for delivery? A: We offer door to door shipping and drop shipping via international air express, and usually the delivery day is below: Home Customer: 1-2 days International: about 14 days Please note: Estimated shipment time is begin after the order leaves our warehouse. These estimated time are not guaranteed and do not include our standard processing time or any delays that may result from a problem with the order, weather, security, or carrier delays. Q: Can I get a catalog? A: ilikebags.com does not publish a mail-order catalog due to the fast turnaround of items. Ilikebags.com is updated daily with size and style information and new products and sizes are posted as soon as they are available. We encourage you to check our website for the products you need. Q: Can I Cancel My Order? A: Due to our commitment to process orders quickly, there is a short period of time in which you may cancel your order. You may choose to cancel your entire order or a portion of your order as long as the order has not yet been sent to our warehouse for fulfillment. Please contact us as soon as possible if you need to cancel an order. Cancellation request after the order has been sent out will be treated in accordance with our Return Policy. |
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